Privacy Policy for MiraCloak.co.uk

At MiraCloak.co.uk, your privacy is of paramount importance to us. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect your privacy when you visit and use our website.

By accessing or using MiraCloak.co.uk, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Name, email address, postal address, phone number, etc.
• Payment Information: Credit card details and other financial information for transactions (note: we do not store your payment information; it is processed securely through our third-party payment providers).
• Non-Personal Identification Information: Information such as browser type, IP address, operating system, and pages visited on the site.
• Cookies: Small text files stored on your device to enhance user experience.

2. How We Use Your Information

We may use your information for the following purposes:

• To process transactions and manage your orders.
• To personalize your user experience.
• To communicate with you regarding your orders, account, or promotional offers.
• To improve our website, services, and customer support.
• To send periodic emails, including marketing communications (with your consent).
• To comply with legal obligations.

3. Marketing Preferences

We may send you promotional emails or messages about our products, services, and special offers. You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us.

4. Sharing Your Information

We will never sell, trade, or rent your personal information to third parties. We may share your personal data in the following cases:

• Third-Party Service Providers: We may share your information with trusted third-party service providers that assist in operating our website, conducting our business, or providing services to you (e.g., payment processors, shipping companies).
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (e.g., court orders, government investigations).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Cookies

We use cookies to enhance user experience, analyze site traffic, and serve personalized content. Upon visiting our website, you will be prompted to accept or decline non-essential cookies. Essential cookies are necessary for the basic functionality of the site and cannot be disabled.

You may choose to disable cookies in your browser settings, but this may affect the functionality of certain features on our website.

6. Third-Party Advertising

We may use third-party advertising networks, such as Google AdSense, Facebook Ads, and other similar services, to display ads on our website. These third parties may use cookies, web beacons, and other technologies to collect data about your online activity for purposes of delivering targeted advertisements. For more information, please refer to the third-party privacy policies.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. If you wish to request the deletion of your personal data, please contact us.

8. Sensitive Data

We do not knowingly collect sensitive personal data (such as health information, government-issued identification numbers, etc.) unless explicitly required by law or for providing certain services.

9. Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format. You can use this data to transfer it to another service provider.

10. California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to request access to the personal data we hold about you, the right to request deletion of your personal data, and the right to opt-out of the sale of your personal data (if applicable). To exercise these rights, please contact us.

11. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) if we process personal data of individuals located in the EU or UK. The legal basis for processing your personal data includes consent, contract performance, legitimate interests, and compliance with legal obligations.

12. Right to Lodge a Complaint

If you believe that we have violated your privacy rights, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

13. Security

We take reasonable steps to protect your personal information through the use of encryption, firewalls, and other security technologies. However, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

14. Links to Other Websites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any website you visit.

15. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.

16. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any updates or changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

17. Products, Services, and Display Information

• MiraCloak.co.uk operates as an e-commerce platform. Some products may be sourced from third-party suppliers, and we do not manufacture them.
• Product descriptions, images, pricing, and availability are subject to change at any time without notice.
• Some text, numbers, banners, comments, reviews, sale counts, or other displayed information may be for illustrative purposes only.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.