Frequently Asked Questions (FAQs)
Shipping
What are your shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times vary depending on your location and the vendor. Please refer to the product page for estimated delivery times.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package online.
Returns
What is your return policy?
What is your return policy?
How do I initiate a return or exchange?
If you need to return or exchange an item, please contact the vendor directly to initiate the process. You can find the vendor's contact information on the product page or in your order confirmation email.
Do you offer free returns?
Some vendors may offer free returns, while others may require customers to cover return shipping costs. Please review the vendor's return policy for specific details.
Sizing
How do I determine my size?
Each product listing includes a size chart with measurements to help you determine the best fit. We recommend measuring yourself and comparing your measurements to the size chart before making a purchase.
What if the item doesn't fit?
If the item doesn't fit as expected, you may be eligible for a return or exchange. Please refer to the vendor's return policy for instructions on how to proceed.
Do you offer petite or plus sizes?
Some vendors may offer petite or plus sizes, while others may have standard size options only. Please check the product listings for available sizes.
Payment Methods
What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal as forms of payment. We also offer other payment options such as Apple Pay and Google Pay.
Is it safe to use my credit card on your website?
Yes, we use secure encryption technology to protect your payment information and ensure a safe and secure shopping experience.
Do you offer installment payments or payment plans?
Currently, we do not offer installment payments or payment plans. All purchases must be paid for in full at the time of checkout.
Other Inquiries
How can I contact customer support?
You can contact our customer support team. We're here to assist you with any questions or concerns you may have.
Can I cancel or modify my order after it has been placed?
Once an order has been placed, it cannot be canceled or modified. If you need to make changes to your order, please contact the vendor directly as soon as possible.
Do you offer gift cards?
Yes, we offer gift cards that can be purchased and redeemed on our website. Gift cards are a perfect option for special occasions or as a thoughtful gesture for friends and family.